Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203221 | University of the West of Scotland | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2013 |
| 201203259 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2013 |
| 201203265 | Scottish Prison Service | earnings | Not upheld, no recommendations | August 2013 |
| 201203292 | Lanarkshire NHS Board | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203388 | Transport Scotland | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203615 | The City of Edinburgh Council | claims for damage, injury, loss | Upheld, no recommendations | August 2013 |
| 201203622 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203630 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201203633 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203728 | Scottish Prison Service | work (in prison) | Not upheld, recommendations | August 2013 |