Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101464 | Lothian NHS Board - University Hospitals Division | clinical treatment; diagnosis | No decision reached | December 2011 |
| 201101582 | Scottish Prison Service | progression | Not upheld, no recommendations | December 2011 |
| 201101605 | Scottish Prison Service | bullying; victimisation | Not upheld, no recommendations | December 2011 |
| 201101725 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | December 2011 |
| 201101966 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | December 2011 |
| 201101996 | Highland NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
| 201102084 | Scottish Prison Service | downgrading | Not upheld, no recommendations | December 2011 |
| 201102106 | Borders NHS Board | policy/administration | Not upheld, recommendations | December 2011 |
| 201102136 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 |
| 201102443 | The City of Edinburgh Council | council tax (incl community charge) | Not upheld, no recommendations | December 2011 |