Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508443 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508477 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508502 | North Lanarkshire Council | primary school | Some upheld, recommendations | July 2016 |
| 201508509 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508515 | Business Stream | policy/administration | Resolved, no recommendations | July 2016 |
| 201508522 | Edinburgh Napier University | policy/administration | Not upheld, no recommendations | July 2016 |
| 201508537 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508551 | Greater Glasgow and Clyde NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | July 2016 |
| 201508555 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201508559 | A Council | child services and family support | Not upheld, no recommendations | July 2016 |