Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802643 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201802758 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201804060 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201804515 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201806620 | East Lothian Council | child services and family support | Some upheld, recommendations | February 2021 |
| 201808095 | University of Glasgow | teaching and supervision | Some upheld, no recommendations | February 2021 |
| 201808119 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201808479 | Aberdeen City Council | repairs and maintenance | Upheld, recommendations | February 2021 |
| 201809286 | Midlothian Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2021 |
| 201809468 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |