Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907163 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907549 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907845 | Angus Council | kinship care | Upheld, recommendations | January 2021 |
| 201908401 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201908577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 201908658 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201908766 | Inverclyde Health and Social Care Partnership | assessments / self-directed support | Upheld, recommendations | January 2021 |
| 201909091 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201910096 | Borders NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2021 |