| 201806246 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 | 
          
                                                                                        | 201806300 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 | 
          
                                                                                        | 201806303 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 | 
          
                                                                                        | 201806950 | A Medical Practice in the Tayside NHS Board area | policy / administration | Upheld, recommendations | May 2019 | 
          
                                                                                        | 201807573 | Greater Glasgow and Clyde NHS Board - Acute Services Division | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2019 | 
          
                                                                                        | 201808175 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 | 
          
                                                                                        | 201810639 | Scottish Water | incorrect billing | Upheld, recommendations | May 2019 | 
          
                                                                                        | 201702563 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2019 | 
          
                                                                                        | 201706515 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2019 | 
          
                                                                                        | 201707109 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | April 2019 |