Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202109469 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202109894 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202201910 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202002615 | The Highland Council | Economic development plans / issues | Upheld, recommendations | April 2023 |
| 202004698 | Dumfries and Galloway Council | Handling of application (complaints by opponents) | Some upheld, recommendations | April 2023 |
| 202005707 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2023 |
| 202007591 | East Ayrshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Resolved, no recommendations | April 2023 |
| 202100063 | Argyll and Bute Health and Social Care Partnership | Other | Not upheld, no recommendations | April 2023 |
| 202102418 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | April 2023 |