Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202106540 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
| 202106553 | Fife Health and Social Care Partnership | Adult support and protection / adults with incapacity | Not upheld, no recommendations | March 2023 |
| 202107115 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
| 201901337 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | February 2023 |
| 202005168 | Argyll and Bute Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | February 2023 |
| 202006034 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2023 |
| 202007586 | Tayside NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | February 2023 |
| 202007688 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2023 |
| 202008024 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2023 |
| 202102199 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Not upheld, no recommendations | February 2023 |