Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202101967 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2023 |
| 201911488 | Angus Health and Social Care Partnership | Continuing care | Some upheld, recommendations | December 2022 |
| 201911968 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202000038 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, recommendations | December 2022 |
| 202000048 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202000761 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202001745 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202002983 | Argyll Community Housing Association | Repairs and maintenance | Not upheld, no recommendations | December 2022 |
| 202004303 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2022 |
| 202005527 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |