| 201204553           | 
                                                                                        Cernach Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201204747           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201204878           | 
                                                                                        A Medical Practice in the Orkney NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201205000           | 
                                                                                        Lothian NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201205158           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201300104           | 
                                                                                        Craigdale Housing Association Ltd           | 
                                                                                        applications, allocations, transfers and exchanges           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201300375           | 
                                                                                        Highland NHS Board           | 
                                                                                        appliances, equipment and premises           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2013           | 
              
          
                                                                                        | 201005048           | 
                                                                                        Argyll and Bute Council           | 
                                                                                        unauthorised developments:  calls for enforcement action/stop and discontinuation notices           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201100377           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201100976           | 
                                                                                        Inverclyde Council           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           |