| 201101548           | 
                                                                                        Glasgow City Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201102074           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201103503           | 
                                                                                        Fife Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201103803           | 
                                                                                        Fife Council           | 
                                                                                        public health & civic government acts - nuisances/problems in/around buildings           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201104532           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201104985           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201105518           | 
                                                                                        Business Stream           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201200094           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201200437           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201200901           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           |