Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001906 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2022 |
| 202002008 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2022 |
| 202002417 | Yorkhill Housing Association Ltd | Policy / administration | Upheld, recommendations | June 2022 |
| 202002896 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2022 |
| 202003195 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2022 |
| 202004335 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2022 |
| 202004854 | Lanarkshire NHS Board | Nurses / nursing care | Upheld, recommendations | June 2022 |
| 202005840 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2022 |
| 202100230 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2022 |
| 202101735 | West Lothian Health and Social Care Partnership | Adoption / fostering | Upheld, recommendations | June 2022 |