Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202000350 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 202000373 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 202001643 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2022 |
| 202002047 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 202002493 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 202002619 | A Dentist in the Forth Valley NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | May 2022 |
| 202002913 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | May 2022 |
| 202003119 | Fife Council | Child services and family support | Some upheld, recommendations | May 2022 |
| 202003273 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2022 |
| 202003431 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2022 |