Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202104315 | The City of Edinburgh Council | Secondary School | Not upheld, no recommendations | May 2022 |
| 201809079 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2022 |
| 201810143 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2022 |
| 201906667 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2022 |
| 201910080 | Highland NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | April 2022 |
| 201910292 | Falkirk Council | Shared ownership | Not upheld, no recommendations | April 2022 |
| 202000139 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2022 |
| 202000476 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2022 |
| 202000641 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2022 |
| 202003211 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2022 |