Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908034 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201910152 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 201910278 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201911276 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202000564 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202001151 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202001347 | North Lanarkshire Council | Care charges for homecare and residential care | Resolved, no recommendations | January 2022 |
| 202001398 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2022 |
| 202001414 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202002770 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |