Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101967 | Fife Council | Children in care/taken into care/child abuse/custody of children | Upheld, action taken by body to remedy, recommendations | May 2012 |
| 201102014 | Business Stream Ltd | installation | Some upheld, recommendations | May 2012 |
| 201102077 | A Medical Practice in the Lothian NHS Board area | communication, referral, practice lists | Not upheld, no recommendations | May 2012 |
| 201102109 | The Highland Council | right to buy | Not upheld, no recommendations | May 2012 |
| 201102146 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102182 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102249 | Business Stream Ltd | charging method; calculation | Not upheld, recommendations | May 2012 |
| 201102328 | A Medical Practice in the Tayside NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102363 | The City of Edinburgh Council | repairs and maintenance of housing stock | Not upheld, no recommendations | May 2012 |
| 201102383 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses; nursing care | Not upheld, no recommendations | May 2012 |