Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201003760 The City of Edinburgh Council Building warrants: Certificates of Completion/habitation Some upheld, recommendations November 2011
201003934 South Ayrshire Council Handling of application (complaints by opponents) Not upheld, no recommendations November 2011
201004185 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201004240 Glen Oaks Housing Association Ltd Neighbour problems Some upheld, recommendations November 2011
201004839 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Not upheld, no recommendations November 2011
201004972 University of Stirling Policy/administration Not upheld, no recommendations November 2011
201005071 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations November 2011
201005152 The City of Edinburgh Council Policy/administration No decision reached November 2011
201005162 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Some upheld, recommendations November 2011
201005281 Tayside NHS Board Policy/administration Not upheld, action taken by body to remedy, no recommendations November 2011