Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001199 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202001654 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202001741 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202002684 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202003157 | Aberdeen City Health and Social Care Partnership | Communication / staff attitude | Upheld, recommendations | October 2021 |
| 202003625 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2021 |
| 201808623 | Queen Margaret University | Special needs - assessment and provision | Some upheld, recommendations | September 2021 |
| 201900608 | Aberdeen City Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | September 2021 |
| 201904556 | Lanarkshire NHS Board | Record keeping | Not upheld, no recommendations | September 2021 |
| 201904615 | A Dentist in the Highland NHS Board area | Clinical treatment / Diagnosis | Not upheld, no recommendations | September 2021 |