Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201909321 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201909891 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201909937 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201909981 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 201910574 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201910988 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911144 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911297 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911909 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202000242 | Scottish Prison Service | Downgrading | Some upheld, recommendations | August 2021 |