Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904682 | Fife Council | Handling of application (complaints by opponents) | Some upheld, recommendations | May 2021 |
| 201904733 | East Dunbartonshire Council | Primary School | Not upheld, no recommendations | May 2021 |
| 201904890 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201905257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201905638 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905755 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2021 |
| 201905897 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905939 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | May 2021 |