Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901468 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201901927 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201902015 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | March 2021 |
| 201902236 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201902491 | Tayside NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2021 |
| 201902564 | Moray Health and Social Care Partnership | Policy / administration | Not upheld, no recommendations | March 2021 |
| 201904901 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201905455 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201905498 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 201905731 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |