| 201202547 |
North Lanarkshire Council |
complaints handling (incl social work complaints procedures) |
Not upheld, no recommendations |
January 2013 |
| 201202593 |
A Practice in the Grampian NHS Board area |
clinical treatment / diagnosis |
Upheld, recommendations |
January 2013 |
| 201202618 |
Scottish Prison Service |
progression |
Not upheld, no recommendations |
January 2013 |
| 201202641 |
Scottish Prison Service |
personal property |
Not upheld, no recommendations |
January 2013 |
| 201202830 |
Scottish Prison Service |
complaints handling |
No decision reached |
January 2013 |
| 201202896 |
Grampian NHS Board |
complaints handling |
Upheld, action taken by body to remedy, recommendations |
January 2013 |
| 201202916 |
Scottish Prison Service |
recreation |
Not upheld, no recommendations |
January 2013 |
| 201002513 |
Crown Office and Procurator Fiscal Service |
policy/administration |
Not upheld, no recommendations |
December 2012 |
| 201003747 |
Falkirk Council |
finance - housing benefit and council tax benefit |
Some upheld, recommendations |
December 2012 |
| 201004025 |
Glasgow City Council |
complaints handling (incl social work complaints procedures) |
Some upheld, recommendations |
December 2012 |