Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201104437 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Not upheld, no recommendations October 2012
201104450 Falkirk Council common repairs to former council houses Not upheld, action taken by body to remedy, no recommendations October 2012
201104452 Scottish Water sewer flooding - internal Some upheld, recommendations October 2012
201104543 A Dentist in the Grampian NHS Board area clinical treatment; diagnosis Not upheld, no recommendations October 2012
201104554 East Dunbartonshire Council handling of application (complaints by opponents) Not upheld, no recommendations October 2012
201104633 The City of Edinburgh Council parking Not upheld, no recommendations October 2012
201104664 Perth and Kinross Council maintenance and repair of roads Not upheld, recommendations October 2012
201104742 The Moray Council calls for general assistance Not upheld, recommendations October 2012
201104822 The State Hospital Board for Scotland appliances, equipment & premises Not upheld, action taken by body to remedy, no recommendations October 2012
201104974 Fife Council policy/administration Upheld, recommendations October 2012