Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202306923 | A Medical Practice in the Ayrshire & Arran Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2026 |
| 202306996 | Highland NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | March 2026 |
| 202309740 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | March 2026 |
| 202311004 | A Medical Practice in the Highland Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2026 |
| 202400402 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2026 |
| 202408417 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2026 |
| 202500492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2026 |
| 202501264 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2026 |
| 202501408 | Albyn Housing Society Ltd | Neighbour disputes and anti-social behaviour | Resolved, no recommendations | March 2026 |
| 202304648 | Dumfries and Galloway NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2026 |