| 201301939           | 
                                                                                        Scottish Prison Service           | 
                                                                                        transfer to another prison           | 
                                                                                                   | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302011           | 
                                                                                        Scottish Water           | 
                                                                                        water pressure - low           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302081           | 
                                                                                        East Renfrewshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302156           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302158           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302203           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302270           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302331           | 
                                                                                        West Lothian Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302349           | 
                                                                                        Argyll Community Housing Association           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302414           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           |