| 201205279 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 | 
          
                                                                                        | 201205353 | Aberdeen City Council | complaints handling | Resolved, action taken by body to remedy | July 2013 | 
          
                                                                                        | 201300209 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | July 2013 | 
          
                                                                                        | 201000513 | Falkirk Council | policy/administration | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201003985 | A Council | child services and family support | Upheld, recommendations | June 2013 | 
          
                                                                                        | 201100100 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 | 
          
                                                                                        | 201101546 | Care Inspectorate | complaints handling | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201101683 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201102379 | City of Glasgow College | complaints handling | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201102927 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |