| 201102968 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201105269 | Business Stream | charging method / calculation | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201105521 | Falkirk Council | repairs and maintenance | Upheld, recommendations | June 2013 | 
          
                                                                                        | 201200030 | North Lanarkshire Council | control of pollution | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201200172 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201200180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201200183 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201200426 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201200723 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 | 
          
                                                                                        | 201200840 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |