| 201205112 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201205159 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | June 2013 | 
          
                                                                                        | 201002860 | East Renfrewshire Council | handling of application (complaints by applicants) | Some upheld, no recommendations | May 2013 | 
          
                                                                                        | 201101313 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | May 2013 | 
          
                                                                                        | 201102274 | The City of Edinburgh Council | right to buy | Some upheld, recommendations | May 2013 | 
          
                                                                                        | 201103006 | Scottish Water | policy / administration | Upheld, recommendations | May 2013 | 
          
                                                                                        | 201103656 | Highlands and Islands Enterprise | policy/administration | Not upheld, action taken by body to remedy, no recommendations | May 2013 | 
          
                                                                                        | 201103842 | Clackmannanshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2013 | 
          
                                                                                        | 201104809 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 | 
          
                                                                                        | 201104811 | A Dental Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |