Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507465 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201507514 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201507530 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507581 | Grampian NHS Board | policy / administration | Upheld, recommendations | June 2016 |
| 201507595 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2016 |
| 201507621 | Kingdom Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2016 |
| 201507635 | Aberdeenshire Council | secondary school | Not upheld, no recommendations | June 2016 |
| 201507639 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | June 2016 |
| 201507640 | Student Awards Agency for Scotland | handling of application | Not upheld, no recommendations | June 2016 |