| 201804677 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2019 | 
          
                                                                                        | 201805239 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, recommendations | April 2019 | 
          
                                                                                        | 201806118 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2019 | 
          
                                                                                        | 201806707 | University of the West of Scotland | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2019 | 
          
                                                                                        | 201700144 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2019 | 
          
                                                                                        | 201700711 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201701267 | Lothian NHS Board | nurses / nursing care | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201702784 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 | 
          
                                                                                        | 201703417 | North Ayrshire Health and Social Care Partnership | home helps / concessions / grants / charges for services | Upheld, recommendations | March 2019 | 
          
                                                                                        | 201703748 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2019 |