| 201707340           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708061           | 
                                                                                        A Medical Practice in the Tayside NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708119           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708396           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708429           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708551           | 
                                                                                        Tayside NHS Board           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708738           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201708954           | 
                                                                                        A Dentist in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201709148           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201709257           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           |