| 201302395           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302409           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302411           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302519           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302559           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302566           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302669           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302734           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302813           | 
                                                                                        West Lothian Council           | 
                                                                                        improvements and renovation           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201302949           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        adoption procedures           | 
                                                                                        No decision reached           | 
                                                                                        May 2014           |