| 201302458 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201302500 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201302609 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | January 2014 | 
          
                                                                                        | 201302673 | Fife NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, no recommendations | January 2014 | 
          
                                                                                        | 201302809 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201303043 | Scottish Prison Service | education | Upheld, recommendations | January 2014 | 
          
                                                                                        | 201303090 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201104023 | A Dentist in the Lanarkshire NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2013 | 
          
                                                                                        | 201104656 | Stirling Council | policy/administration | Some upheld, recommendations | December 2013 | 
          
                                                                                        | 201201479 | Dumfries and Galloway Housing Partnership | neighbour disputes and antisocial behaviour | Some upheld, recommendations | December 2013 |