Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701238 | Midlothian Council | primary school | Not upheld, no recommendations | May 2018 |
| 201701250 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201701299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | May 2018 |
| 201701357 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701404 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201701469 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201701673 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701714 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201701844 | Glasgow City Council | care in the community | Some upheld, recommendations | May 2018 |
| 201701880 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |