Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609443 | Aberdeenshire Council | home helps / concessions / grants / charges for services | Resolved, no recommendations | April 2018 |
| 201609699 | Renfrewshire Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201700318 | Yorkhill Housing Association Ltd | improvements and renovation | Some upheld, recommendations | April 2018 |
| 201700360 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201700464 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201700481 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201700482 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | April 2018 |
| 201700643 | Glasgow City Council | complaints handling (inc social work complaints procedures) | Not upheld, no recommendations | April 2018 |
| 201700758 | Fife Council | repairs and maintenance | Upheld, recommendations | April 2018 |
| 201700908 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | April 2018 |