Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702565 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201702727 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | April 2018 |
| 201702824 | Western Isles NHS Board | policy / administration | Upheld, recommendations | April 2018 |
| 201703103 | Dumfries and Galloway Council | child services and family support | Upheld, recommendations | April 2018 |
| 201703294 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703571 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704002 | Aberdeen City Council | repairs and maintenance | Upheld, recommendations | April 2018 |
| 201704181 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704238 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |