Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2018 |
| 201704505 | A Dentist in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2018 |
| 201704777 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704878 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201704893 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201705195 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706088 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706254 | University of Glasgow | academic appeal / exam results / degree classification | Upheld, recommendations | April 2018 |
| 201706604 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201706906 | Fife Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | April 2018 |