Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606644 | Business Stream | policy / administration | Resolved, no recommendations | February 2018 |
| 201606956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201606972 | Fife NHS Board | nurses / nursing care | Not upheld, recommendations | February 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201607200 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607409 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607664 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607918 | Perth and Kinross Council | licensing - liquor | Some upheld, recommendations | February 2018 |
| 201608005 | Business Stream | incorrect billing | Upheld, recommendations | February 2018 |
| 201608032 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | February 2018 |