Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703520 | Scottish Ambulance Service | clinical treatmet / diagnosis | Not upheld, no recommendations | January 2018 |
| 201600847 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201600930 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2017 |
| 201601344 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201601675 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | December 2017 |
| 201601706 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201601915 | Glasgow City Council | primary school | Some upheld, recommendations | December 2017 |
| 201602059 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201602125 | East Lothian Council | improvements and renovation | Some upheld, recommendations | December 2017 |
| 201602127 | East Lothian Council | improvements and renovation | Some upheld, recommendations | December 2017 |