| 201100410           | 
                                                                                        River Clyde Homes           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201105006           | 
                                                                                        Inverclyde Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201200200           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201202215           | 
                                                                                        Scottish Prison Service           | 
                                                                                        other           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201202537           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201202740           | 
                                                                                        The Highland Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203213           | 
                                                                                        Orkney Islands Council           | 
                                                                                        other           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203387           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203568           | 
                                                                                        Tayside NHS Board           | 
                                                                                        admission, discharge & transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203628           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           |