| 201302458           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302500           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302609           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302673           | 
                                                                                        Fife NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201302809           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201303043           | 
                                                                                        Scottish Prison Service           | 
                                                                                        education           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201303090           | 
                                                                                        Argyll Community Housing Association           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201104023           | 
                                                                                        A Dentist in the Lanarkshire NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2013           | 
              
          
                                                                                        | 201104656           | 
                                                                                        Stirling Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2013           | 
              
          
                                                                                        | 201201479           | 
                                                                                        Dumfries and Galloway Housing Partnership           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2013           |