Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Complaint checker

Public service

Is your complaint about a Scottish public service?
We look at complaints about most organisations providing public services in Scotland. These include Councils, NHS, Housing Associations, Colleges & Universities, Prisons, Water Providers, the Scottish Government and many other Scottish public organisations.