The complainants, Mr and Mrs E, felt they had been removed from their GPs' list with insufficient justification after Mr E had complained to the practice manager about the treatment Mrs E had received from the reception staff.
Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Investigation Report S.28-03-04
Updated: December 11, 2018