Separate complaints were received from three people who were the owners of animals culled during the 2001 outbreak of foot-and-mouth disease. All three complainants questioned the legality of the cull of their animals and the procedures followed in undertaking them.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Report H.24-02 H.54-02 H.58-02
Updated: December 11, 2018