Following the death of his wife in hospital, Mr G complained to Mrs G’s GP about the care and treatment provided to his wife by the Practice. Mr G was dissatisfied with the responses he received and requested an independent review. The Convener refused an independent review on the grounds that the complaint had been thoroughly and fairly dealt with through local resolution.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report S.131-01-02
Updated: December 11, 2018