Scottish Executive Environment and Rural Affairs Department - complaint was from a married couple (referred to in this report as Mr and Mrs C) who complainted that the Scottish Executive and Rural Affairs Department (SEERAD) had failed to take appropriate action concerning problems they had with a crofting tenant over access to their property.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200500696
Updated: December 11, 2018