On 7 July 2005 the Ombudsman received a complaint from Mrs C about the decision of West Whitlawburn Housing Co operative Ltd not to pursue further her claim for compensation for damage to her wash hand basin.
Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Investigation Report 200500034
Updated: December 11, 2018