A Dental Practitioner in the Lothian NHS Board Area - complaint was from a woman (referred to in this report as Ms C) who claimed that her dentist (the dentist) had failed to provide her with dental bridgework which was identical to her original teeth as had been promised and agreed. The complaint which I have investigated concerned the dentist’s failure to provide dental bridgework to an acceptable standard.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501033
Updated: December 11, 2018