Investigation Report 200500224

Fife Council - The complaint is related to, and follows on from, another complaint being reported on (200400766) about the handling of a planning application for housing on a site to the rear of the complainant's home. In both complaints it was considered that Fife Council (the Council) mishandled aspects of the original planning application and neighbour notification. In this complaint, an allegation of delay in handling correspondence was upheld, but a complaint that the Council had approved a subsequent planning application to the detriment of residents was not upheld. The Council accepted the recommendation in the joint complaint to have an independent valuer assess any possible loss in property value with a view to appropriate payments being made and to changing the wording of their responses to complaints.