Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Investigation Report 200501034

  • Report no:
    200501034
  • Date:
    June 2006
  • Body:
    The Student Awards Agency for Scotland
  • Sector:
    Scottish Government and Devolved Administration

The Student Awards Agency for Scotland (SAAS) - complaint was from a man (Mr C) who claimed that the Student Awards Agency for Scotland (SAAS) were demanding a £2,000 Graduate Endowment payment from him and threatening legal action if he failed to pay. Mr C was aggrieved because, despite providing SAAS with information which he considered showed that he was clearly not liable, they continued to pursue him for payment.

Updated: December 11, 2018