The Student Awards Agency for Scotland (SAAS) - complaint was from a man (Mr C) who claimed that the Student Awards Agency for Scotland (SAAS) were demanding a £2,000 Graduate Endowment payment from him and threatening legal action if he failed to pay. Mr C was aggrieved because, despite providing SAAS with information which he considered showed that he was clearly not liable, they continued to pursue him for payment.
Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Investigation Report 200501034
Updated: December 11, 2018